Noor by Laiba Return Policy

At Noor by Laiba, customer satisfaction is our top priority. We understand that sometimes a product may not meet your expectations, and we aim to make the return process as simple as possible.

1. Return Period: You have 14 days from the date of delivery to initiate a return for any item purchased from our store. To qualify for a return, items must be in their original condition, unused, and with all tags and packaging intact.

2. Return Process: To start a return, please contact our customer service team at [insert contact email] with your order number and details about the item you wish to return. We will provide you with instructions and a return authorization.

3. Shipping Costs: Customers are responsible for the return shipping costs unless the item is defective or an error occurred on our part. We recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value.

4. Refunds and Exchanges: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7-10 business days to your original payment method. Exchanges are subject to availability.

For any further questions regarding our return policy, please reach out to our customer service team. Thank you for choosing Noor by Laiba!